Last updated: 4.17.2025
Information We CollectWhen you interact with Allure Pest Management—through our website, phone calls, or booking a service—we collect the information necessary to serve you. This includes your name, phone number, service address, email, and service preferences. We also store communication records such as call logs, voicemail, and text message history. Additionally, we may collect browser information, IP addresses, and other technical details to ensure proper website functionality.
How We Use Your InformationWe use your information to deliver pest control services, schedule appointments, provide reminders, send updates, respond to support requests, and improve your overall customer experience. We may also use anonymized data for internal analysis and performance tracking.
Sharing Your InformationWe do not sell your personal data. We only share it with trusted partners and service providers that help us deliver services to you—such as our scheduling software, CRM platforms, and billing processors. We may also share your data if required by law or for safety purposes.
Cookies and TrackingWe use cookies and other tracking tools to remember user preferences and understand how visitors interact with our website. These tools help improve your browsing experience and optimize site performance.
Use of Artificial IntelligenceWe may use automated AI tools, such as virtual assistants, to help you book services or answer common questions. You’ll always be informed when you're interacting with an automated system. These tools follow strict rules and never make decisions without human oversight.
Data RetentionWe retain personal data only as long as it is necessary to fulfill our services or meet legal and contractual obligations. Once no longer needed, your information is securely deleted or anonymized.
MinorsOur services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
Privacy RightsYou have the right to request access to, update, or delete your personal information. California residents may also request details on how their data is shared and opt out of data sales (though we do not sell your data). To make a request, contact us at support@allurepest.com.
Do Not TrackOur systems may respond to Do Not Track signals sent by your browser. However, not all functionalities can be guaranteed when these settings are enabled.
Use of Phone Numbers and SMS MessagingBy providing your phone number, you consent to receive text messages regarding your service, appointment reminders, follow-ups, and promotional offers. Message frequency varies. Message and data rates may apply. Reply STOP at any time to unsubscribe or HELP for assistance.
WDO and Home Inspection PartnersIf your pest service is scheduled through a home inspection or WDO partner, we may share your name, service details, and contact info with that partner to coordinate your service.
AI Voice/Text Agent DisclosureWe use AI-powered systems to help answer questions and assist with scheduling. You will be notified when communicating with an automated system.
Geographic Targeting and Landscape ServicesWe may use location data to recommend services such as lawn or exterior pest control based on your geographic area and property type.
Policy UpdatesWe may update this policy occasionally to comply with legal requirements or improve clarity. The latest version will always be available on our website with the revised date at the top.
Contact InformationQuestions? Reach out to support@allurepest.com or call us at 949-342-0662
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